Privacy policy
Information We Collect
At ZestFlora, we collect personal information to provide and improve our services. This includes:
- Account Information: Name, email address, shipping/billing addresses, phone number (optional)
- Order Details: Purchase history, payment information (processed securely through PCI-compliant systems)
- Technical Data: IP address, browser type, device information, and cookies for website analytics
- Preferences: Size selections, wishlist items, and marketing communication preferences
How We Use Your Information
Your data helps us:
- Process orders and deliver your fashion items (dresses, swimwear, accessories etc.)
- Provide customer support and respond to inquiries
- Improve our website experience through analytics
- Send promotional offers (only with your explicit consent)
- Prevent fraud and ensure transaction security
Data Sharing & Protection
We may share information with:
- Payment processors to complete transactions
- Shipping carriers for order delivery
- Legal authorities when required by law
We implement SSL encryption, regular security audits, and access controls to protect your data. We never sell your personal information to third parties.
Your Rights
Under GDPR, CCPA and other privacy laws, you have the right to:
- Access, correct, or delete your personal data
- Opt-out of marketing communications
- Request data portability
- Withdraw consent (where applicable)
To exercise these rights, please contact us through your account dashboard or our customer service portal.
Cookies & Tracking Technologies
We use cookies for:
- Essential website functionality
- Performance monitoring
- Personalized shopping experiences
You can manage cookie preferences through your browser settings. Disabling cookies may affect website functionality.
Policy Updates
We may update this policy periodically. Significant changes will be notified through our website or email. Continued use of our services constitutes acceptance of the updated policy.
Last Updated: [Insert Date]